I hear, I see, I post: July 2013

Greenfield Milk in Singapore

Although the tainted food industry had almost recovered from all the bad press and publicity in recent years, from the China infant milk crisis to Horsemeat however, we are still particularly afraid and tend to be cautious about the origin of the final product which ended up in the shopping basket.

Is this the new marketing tactics by inserting the word 'free-range' and 'organic' to prove that your product is much better than competitors? Taking the case of Greenfield Milk (which I think supplies to several Starbucks chains in Singapore), which advertised themselves in chic ad design as seen on board MRT trains.
 
So where-else does milk comes from?
 

In the past, I thought Greenfield milk is actually milk squeezed from the cows in Australia, shipped over to Indonesia where they process and package their milk for sale to Singapore. Now I think there's a changed in their supply chain, with the (happy) cows being milked in some high altitude area in Indonesia. But it seemed they aren't quite satisfied into answering queries about the cow's lifestyle and dietary conditions.

One FB user asked Greenfield questions regarding the cow's lifestyle, dietary and reproductive habits.

 Looking at the comment thread and how they claimed their milk is more nutritious than other milk from Australia, I still think Greenfield's milk is not as delicious and milky and creamy as that of Farmhouse. So, Greenfield, you're not able to convince me to buy your brand. Also, I felt Greenfield is diluted (slightly better than Meji) and the High Calcium Low fat version tasted so horrible, so for me, Farmhouse is still better than the Happy Cow BS Greenfield claimed. And would anyone drink milk that is milked in Indonesia? Some would, including me, initially. But later, I switched brands because of the price and how the taste changes from time to time, without consistency.


 

The World As I know It


The world… just is very troublesome…
One side of the world gathers major global leaders to talk about nothing…
Another side of the world is starving to death…
Another side of the world is celebrating music awards…
Another side of the world is fighting terrorism…
Another side of the world is protesting…
Another side of the world has many being fired…
Another side of the world is waiting for a football match…
Another side of the world is still sick…
Another side of the world is not even known clearly to the rest of the world…
Another side of the world has the critics…
Another side of the world has the critics to those critics…
Another side of the world has a child crying…
Another side of the world has a man living with countless number of servants and wives…
Another side of the world has nothing…
Another side of the world has everything…
Yet we are all waiting for something…
Some say 2012,
Some say a random rock,
Some say tomorrow,
Some say tonight,
Some say now.
But do we know?
No, we don’t. Not until
We get there.
The world
Concerns me,
Yet there is nothing to be done.
Don’t call me a fatalist,
Don’t call me a realist,
I’m just stating the facts.

What Marketing Taught Me

Having studied marketing for 2 years, each and every 'live' project (think there's 12 in total) are totally the same, having to consider the following. And the method involved are what the contestants in The Apprentice underwent, and so, each project felt like being assigned a task by Lord Sugar, just without the firing, but with the persona of his 2 sidekicks Nick and Karen from the tutors. Here goes:

1. The Brief

The brief is a short and sweet piece of paper indicating what are the specifications of the purpose of marketing. More of a guideline into what the client is looking for/ and want. This brief is the ultimate and most vital piece of information from the client.

Usually, people ignore this brief and starts to deviate, especially on project work (YES, I KNOW!!) and surprisingly, the tutors still can pass them (SERIOUSLY?!). Brief sometimes are what we already know, however, it contains the vital information, and is considered a gem if there's a well written one.

2. Product Life Cycle

This is the important and yet kind off boring part of marketing- identifying which stage of the cycle the product is at, and if the market is still idea. Boring because it is all theoretical and administrative, reading reports after reports of consumerism insights, GMID reports and sometimes Nielson market indices. However, still a very important tool.

3. Focus group 

Often mentioned in the reports churned out (and always faked in my groups, expect for IMC) but always so seldom conducted. Focus group seemed like the only way of qualitative research, just like questionnaire being the most efficient way of collecting quantitative research unless otherwise stated. I think this is what differentiated the calibre of the groups. For qualitative research, other methods includes placing a mock product in the supermarket and survey how many people pick that product up (used to place other brand of the same product type side-by-side as a kid and see how people reacted), participant observation, supermarket/store trek and more. Definitely it's much easier to pat your head and rub the stomach at the same time!

4. The pitch

The most important pitch is not during the actual and final presentation (15% of your overall grades!!). Instead, is when you're presenting your ideas for the very first time during the small consult between your group and the tutor. This is the best time to mind read your tutors and have some understanding on the reception of your ideas. Thus, it is always wise to asked for the best salesman in the group to pitch the idea, because you want the tutor to not just like the idea, but to be IN LOVE with it.

Just like selling a product, be persuasive and convincing. Selling is an art, and happy people sells, miserable bastards don't. Be happy, and you'll sell. If the tutor love the idea, they'll more than happy to endorse and give recommendations to improve and get a better grade. If they don't like the idea, tough love, but life still continues.

Thankfully there's no really birch tutors, who will go like "I'm here to listen and not help to brainstorm on your ideas" or will walk out of a unprepared discussion. Of course, there are many tutors who love showing group the brief and keep saying "Stick to that".